Management

A very proactive management with a clear vision in health care management is continuously striving to exceed the expectations by delivering the excellent services to their patients and thereby providing challenging opportunities for professionals at apple clinic.

The management strongly believes that teamwork can achieve even otherwise what appears to be impossible. We create an environment where the experts can share their experience and ideas, while providing an equal opportunity for those who are eager to learn & gain experience.

Vision

To offer simple healthcare solutions and affordable medicines for all our patients and visitors across the UAE.

Mission

We aim to be a leading patient focussed healthcare in the UAE, offering convenient access to innovative and competitive healthcare services across multiple channels to individuals and businesses.

Our Values

  • Integrity - We know trust is fundamental and to be trusted we must remain competent and honest.
  • Transparency - We disclose all Terms and Conditions with the use of simple language on our website and at various points of sale
  • Collaboration - We build diverse teams to generate better ideas and act as responsible partners with all our stakeholders and regulators to serve the wider interests of society.
  • Accountability - We recognize that ultimately we are accountable to our shareholders and we focus unrelentingly on maximizing long term shareholder and asset value.

Our Personality

  • Action - We believe in getting things done and we consider speed of decision making to be paramount..
  • Clarity - We aim to provide information to our customers that is clear, simple, and regularly updated through the clinic's website and other communication channels.
  • Agility - We like to think of ourselves as 'simply different'. We are driven by the changing and dynamic needs of our customers.
  • Innovation - We are firmly committed to investing in smarter healthcare solutions and increasingly using technology to make our range of services more accessible to more customers, wherever they are.

Our Promise:

Service Excellence
  • We strive to deliver personal, timely and error-free service every time you visit any of our facilities, or interact with our contact centre agents through phone or web site solutions.
  • We aim to respond to any query or concern raised through our digital channels or contact centre within 1 working day.
  • Because your feedback is vital to help us continually improve our services and our quality management system, we consistently conduct customer satisfaction programs to gather your opinions on our products, processes and communications, so that we can deliver the service you need.
Sustainability
  • We believe that our long-term success as a leading healthcare institution lies in growing people's best interest and their trust in us by increasing our responsibility towards the community.
  • We aim to respond to any query or concern raised through our digital channels or contact centre within 1 working day.
  • Our Corporate Social Responsibility is structured around 5 main commitments: Responsible Healthcare, Corporate Philanthropy, Community Support, Ethical Employment, and Preservation of Natural Resources.

Our Founders

Co-Founders

Dr. Ulfath Abdulrahim

Managing Director

A visionary entrepreneur & Co-Founder, Dr. Ulfath Abdulrahim graduated in Dental Surgery from India. She is a seasoned professional in Heath Care Services, with a rich experience of 16 years of serving patients in UAE. Dr. Ulfath has wealth of experience in managing Medical Centers ..

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Co-Founders

Mr. Fazal Ibrahim

CEO

A very ambitious entrepreneur with Post Graduation in Business Management from one of the best Business Schools of the Indian Subcontinent. With the experience of nearly two decades in the management of several early stage enterprises and experience in rendering guidance ..

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